WhatsApp Automation

WhatsApp that works while you sleep.

Most Indian businesses live on WhatsApp — but reply windows close, leads slip, and follow-ups die in inboxes. IAC builds WhatsApp automation on the official Business API: structured, compliant, and connected to the systems you already run on.

What we build into your WhatsApp

  • Instant lead replies — every form, ad, or DM gets an automatic first response within seconds, with smart routing to the right team member.
  • Booking confirmations & reminders — appointment slots, deposits, day-before reminders, and reschedule flows handled end-to-end.
  • Follow-up sequences — quote sent, no reply, gentle nudge. Decision pending, check back in seven days. All tracked, all logged.
  • Two-way CRM sync — conversations land in your CRM as activity, owner assignments update in real time, and your team sees the full thread before they respond.
  • Broadcast & campaign flows — segmented messages with opt-in management and reply handling, fully compliant with Meta's policies.

Why the official API matters

We only build on the official WhatsApp Business Platform (Cloud API). That means your number stays safe, your templates are approved by Meta, your delivery is reliable at scale, and you're not one Terms of Service update away from losing the account.

Who this is for

Clinics, salons, real estate, education, D2C brands, agencies, B2B sales teams — any business where WhatsApp is the first place customers actually reply.

Next step

Tell us where work feels manual today.

A short message is enough. We'll reply with a clear next step — usually within the same working day.